Sustainable Freight Transport
In Bangladesh, road-based freight transportation has grown considerably compared to more environmentally sustainable options like rail. Rail is considered the most sustainable mode of freight transportation, but its modal share has decreased over time, falling from 17% in 1989 to 4% in 2005. The Perspective Plan Bangladesh (2021–2041) aims to increase the share by at least 15% by 2041. To encourage the shippers for using the sustainable mode, it is necessary to explore their current freight mode choice behavior. In addition, improving the service quality of rail is essential to increase its freight transport share. Therefore, this study:
Identified the factors influencing the mode choice behavior of freight shippers through qualitative research.
Explored key service quality factors affecting shippers' satisfaction with rail freight transport using structural equation modeling (SEM) approach.
Findings of the study will help to build an efficient freight transport system and to increase the usage of sustainable rail transport mode in Bangladesh.
Zafri, N. M., Khan, M. M. R., Muni, M. S. H., & Chowdhury, M. M. H. Relationships between Service Quality Factors and Customer Satisfaction in Rail Freight Transportation: A Structural Equation Modeling Approach. Under revision: Journal of Rail Transport Planning & Management, Elsevier. [Selected for presentation in Transportation Research Board 2024 Annual Meeting]
Project Timeline: 2022-2023
Project Type: Undergraduate thesis (Supervised by Niaz Mahmud Zafri)
Funding: Research and Innovation Centre for Science and Engineering (RISE), Bangladesh University of Engineering and Technology (BUET)
Niaz Mahmud Zafri, Assistant Professor, Department of Urban and Regional Planning, BUET
Md. Sabbir Hossain Muni, Undergraduate Student, Department of Urban and Regional Planning, BUET
Md. Moshiur Rahman Khan, Undergraduate Student, Department of Urban and Regional Planning, BUET
Mustafa Ahbab, Undergraduate Student, Department of Urban and Regional Planning, BUET
Rudra Nil Saha, Undergraduate Student, Department of Urban and Regional Planning, BUET
Mohammed Mojahid Hossain Chowdhury, Assistant Professor, Port & Shipping Management, Bangabandhu Maritime University